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E-commerce
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The World of E-commerce E-commerce is a new way of conducting, managing and executing business transactions using modern means of information technology. It refers to all forms of transactions relating to commercial activities, including both organizations and individuals that are based upon the processing and transmission of digitized data, including text sound and visual images The six main instruments of e-commerce that have been recognized by WTO are telephone, fax, TV, electronic payment and money transfer systems, EDI and Internet. E-commerce and Business Process Reengineering The idea behind business process reengineering is to create effective and efficient business processes for better quality. The thrust of BPR lies in managing the existing resources in an optimum manner. E-commerce is an example of BPR, forever creating efficient and effective business processes for better quality at a lower cost. E-Commerce: An Online Approach Online approach to perform traditional functions: Payment and Funds Transfer Order Entry and Processing Invoicing Inventory Management Cargo Tracking Electronic Catalogs Point-of-sale Data Gathering Advertising Marketing & Customer Support Function E-Commerce: Some Basic Questions What type of services do consumers really want or are willing to pay for? Do they want applications that bring about social (behaviour) change, that entertain, that are educational or that educate as well as entertain? What amount is the consumer willing to pay for these services? Stages of E-Business Stage 1: e-business is about conducting business transaction on the Web in order to increase profits and provide better customer service. Stage 2: e-business is about integrating core processes to establish more responsive relationships with employees, suppliers and partners. Stage 3: e-business is focusing almost all time and effort on core competencies. It connects, adapts, integrates and outsource IT systems so companies can spend more time managing their business. E-commerce:Changing Perceptions Better information technology infrastructure Wider acceptance of online payment system Legal recognition to e-commerce practices Adoption of security standards by the Industry Courtesy : Vakul Sharma
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